Can someone unlock my door with a photo or video of me?

No. Ora FacePass uses 3D facial recognition and liveness detection, meaning it can distinguish
between a live person and a photo, video, or mask. It's designed with financial-grade
anti-spoofing technology.

Will your facial recognition work in low light or at night?

Yes. Our device uses infrared structured light projection, allowing it to recognize your face in sub-seconds even in low-light environments.

I have darker skin. Will the facial recognition algorithm still work for me?

Absolutely. Our AI is trained on internationally diverse datasets to ensure high accuracy across all skin tones, and it self-learns over time to improve performance.

Where is my facial data stored? Is it safe?

Your data is never stored in the cloud. It is encrypted and saved only on your device, and only you can access or delete it. Even our engineers can’t see or use your data.

What if someone looks like me — like a sibling or twin?

According to Apple's benchmark, the odds of a false positive with facial recognition are 1 in 1,000,000. We've built Ora FacePass to match or exceed this industry standard.

What types of doors is this compatible with?

Ora FacePass works with deadbolts (single and double bore), mortise locks, wall-mounted access lanes, and even magnetic locks. It can also operate as a standalone system.

Can I still use a key or keypad if I want to?

Yes. Ora FacePass offers multi-modal access: use your face, fingerprint, passcode, or traditional key. You're always in control.

Is there remote access or admin management?

Yes. Manage access from anywhere using our mobile app or web portal. Grant, revoke, or monitor access in real-time — ideal for property managers, schools, or families.

How does this compare to competitors?

Ora FacePass offers more features at a better price than brands like Yale, Eufy, and more — and we integrate facial recognition directly into the lock, unlike others who require an external integration or don’t offer this option at all.

How much does it cost?

Ora FacePass starts at just $249 — making it the best value facial recognition smart lock on the market.